The IRCTC app and website stopped working on Thursday, making it hard for thousands of people to book train tickets. IRCTC said the problem happened because of maintenance work. Similar issues in the past have made people worry about how reliable India’s important online services are.
The IRCTC app and website had a big problem on Thursday, stopping many users from booking train tickets. Upset travelers shared their complaints on social media, but IRCTC has not fixed the issue yet.
According to Downdetector, a website that monitors service problems, over 2,000 users reported issues during the outage. Many travelers shared screenshots of error messages like “Unable to perform action due to maintenance activity.”
IRCTC Outage Creates Problems
Since IRCTC’s platform is essential for millions of travelers booking train tickets across India, the outage caused a lot of trouble. Travelers have expressed their frustration over the lack of communication and are asking the service provider to act quickly.
“This outage is really inconvenient,” said a regular traveler on social media. “I hope IRCTC fixes it soon and ensures it doesn’t happen again.”
Reason for IRCTC Website Outage
IRCTC explained that the website was down because of maintenance work. In a statement, they said, “Due to maintenance, the e-ticketing service is temporarily unavailable. Please try again later.”
IRCTC is the online platform of Indian Railways. It allows passengers to book e-tickets through its website, mobile apps, and SMS.
The IRCTC platform has faced technical problems in the past, raising concerns about the reliability of India’s important online services. These issues often highlight the need for improved infrastructure to handle the growing digital demands of a large number of users.
Also Read: Positive and Negative Impacts of Technology