Best Buy Cuts Geek Squad Jobs: Tech Retailer Prioritizes AI

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Best Buy, the electronics retailer, has recently laid off a significant number of Geek Squad employees, impacting workers who assist customers with technical issues. The company abruptly laid off employees by calling them in for a fake “work-from-home event” and then terminating them.

The exact number of employees affected remains undisclosed, but sources indicate that the layoffs are extensive and surpass previous cuts. Best Buy’s CEO hinted at these layoffs during an earnings call, emphasizing the need to reallocate resources towards strategic areas like AI.